Arka Tejarat Bistoon Holding in 2018 with the aim of providing the best mobile devices and specialized mobile phone services in the field of legal import and supply of all the latest mobile phone products in the brands of Apple, Samsung, Xiaomi, which plays a very important role in the growth of the mobile phone market in Iran has been established.
Considering the acquisition, implementation and implementation of quality management system standards, we are trying to provide three main and unique capabilities to serve you dear ones:
· Being a leader in the field of mobile sales
· Employing specialist forces and having a wider presence in the sales market
· Quick and accurate response of experts and specialists, which increases the satisfaction of customers across the country
Arka Tejarat Bistoon Company believes that by expressing a clear picture of the performance of the company’s activities, it increases its efforts to increase the level of customer satisfaction in accordance with the principles of customer orientation and the implementation of relevant processes.
Customer satisfaction in support
Full support of orders and respect for the rights of the customers and suppliers of this company has always been and is the first priority of Arca Tejarat Biston, and the continuous and admirable efforts of the employees and personnel of this company is a complete and flawless service to all the dear customers of Arca Tejarat Biston. We want you to always help us in this direction.
Official and legal supply
In this collection, all products are provided with an official invoice approved by the Ministry of Economy and Finance, the Ministry of Industry, Mines and Trade, and a valid warranty is provided by the sales team to the suppliers of various mobile phone brands.
Arka Tejarat Bistoon considers organizational culture as a model that can be transferred and shared. The special architecture of human resources, according to the goals of the company, pursues the direction of realizing new organizational concepts.
Our behavior with human resources, which includes elements such as employees, customers and partner companies, is based on 7 main pillars:
Maintaining human respect and dignity
Create a sense of worth and empathy
Supporting new and creative ideas and providing opportunities for idea development and business creation
Clear, timely, accurate and complete information regarding missions and material and intellectual rights
Trust and confidentiality
Support security, comfort and freshness
Privacy and non-discrimination